Collection: PME Protection and Surge Protection Questions

PME Protection and Surge Protection Questions

What is PME protection, and why do I need it for EV charger installations?
PME (Protective Multiple Earthing) is a UK electrical supply method that connects neutral and earth conductors to improve safety. PME protection devices monitor these connections and disconnect power if faults occur, preventing electric shocks or equipment damage—making them essential for safe EV charger installs.
How do PME protection devices work with single-phase and three-phase supplies?
PME devices continuously monitor the earth and neutral lines on both single-phase and three-phase systems. If they detect faults like neutral breaks or earth faults, they quickly cut power to avoid dangerous situations.
Can I install a PME protection device myself, or do I need a certified electrician?
Due to safety and regulatory reasons, PME protection devices should be installed by a qualified, certified electrician familiar with UK wiring regulations.
Do all EV chargers require PME protection devices?
If the EV charger does not have built-in PME monitoring, and the supply is PME, then yes—external PME protection devices are required to comply with regulations and ensure safety. Check our PME protection products here.
How do PME protection devices help avoid installing earth rods?
PME devices provide earth fault monitoring and disconnect power in unsafe conditions, often eliminating the need for costly and maintenance-heavy earth rods or stakes on PME supplies.
What are the key benefits of using Eco Harmony’s PME protection devices?
Our devices offer reliable fault detection, compliance with BS7671, simplified installations, and durable design—all at competitive prices to help installers save time and protect customers. Browse our PME protection range here.
How do surge protection devices protect EV chargers from voltage spikes?
Surge protection devices (SPDs) divert excess voltage from surges, such as lightning strikes or grid switching, safely to earth before it can damage sensitive EV charger electronics. Check our surge protection products here.
Are your PME and surge protection devices compliant with UK wiring regulations (BS7671)?
Yes, all our PME and surge protection products meet or exceed the requirements set out in BS7671 for safe EV charger installations.
Can PME protection devices detect faults before they cause damage?
Yes, PME devices continuously monitor the supply and can detect neutral faults early, disconnecting power to prevent harm or equipment damage.
How often should PME protection devices be tested or replaced?
Regular periodic testing is recommended, typically during routine electrical inspections. Replacement depends on usage and manufacturer guidelines but generally every 5-10 years or if a fault is detected.
What is the difference between PME protection and regular surge protection?
PME protection devices focus on detecting earth and neutral faults, disconnecting power when needed. Surge protection devices protect against sudden voltage spikes but do not monitor earth faults.
Do your surge protection devices also provide PME monitoring?
Our PME protection devices combine earth fault monitoring and surge protection functions where applicable, but standalone SPDs focus solely on surge protection.
How do I know if the site I’m working on has a PME supply?
You can confirm the supply type by checking the incoming supply documentation, the main consumer unit label, or consulting the local distribution network operator.
What’s the best way to install surge protection devices in an EV charging setup?
Install SPDs close to the main distribution board feeding the EV charger, following manufacturer wiring instructions precisely for maximum protection and compliance.
Are your surge protection and PME devices compatible with all EV charger brands?
Yes, our devices are designed to be universally compatible with all UK-standard EV chargers.
What warranty and technical support do you provide for PME and surge protection products?
We offer manufacturer warranties on all products and provide technical support to help installers with product selection and installation advice.
Can your PME devices help reduce installation times and costs?
Absolutely! By eliminating the need for earth rods and simplifying fault monitoring, our PME devices speed up installs and reduce material and labor costs.
What is the typical lifespan of a PME protection device?
With proper installation and maintenance, PME devices typically last 5-10 years but should be regularly tested.
How do your PME devices improve safety compared to installations without PME monitoring?
They prevent dangerous earth faults by detecting neutral breaks early and disconnecting power before shocks or damage can occur.
Can I use your PME protection devices in commercial as well as residential EV charger installs?
Yes, our products are suitable for both residential and commercial applications.

3-Phase Distribution Board Questions

What is a 3-phase distribution board, and when should I use one?
A 3-phase distribution board distributes electrical power from a three-phase supply, allowing higher power loads like commercial EV chargers or large residential properties.
How do I choose the right 3-phase distribution board for an EV charger installation?
Consider the current rating, space for protective devices, compatibility with PME and surge protection, and compliance with regulations. Browse our 3-phase distribution boards here.
What current ratings do your 3-phase distribution boards support?
Our boards support a variety of ratings suitable for typical EV charging needs, usually from 63A up to 125A, depending on model.
Are your distribution boards compatible with PME protection and surge protection devices?
Yes, they are designed to easily integrate PME monitors, surge protection devices, and other protective components.
Can I install your 3-phase distribution boards in both domestic and commercial properties?
Yes, our boards are versatile enough for both settings.
How easy are your distribution boards to install for certified electricians?
We design our boards with installers in mind—easy wiring, clear labeling, and robust construction.
Do your 3-phase distribution boards come with built-in protective devices like RCBOs or PME monitors?
Some models may include space and options for built-in devices, but most are supplied as distribution boards ready to accept protective devices as needed.
What are the advantages of buying distribution boards from Eco Harmony versus other suppliers?
Competitive pricing, installer-friendly design, and excellent technical support tailored to EV charger applications.
How do I ensure my 3-phase distribution board installation complies with UK electrical standards?
Follow BS7671 regulations, use certified devices, and consult local codes; our products are designed to support compliance.
Can your 3-phase distribution boards be customised or upgraded?
Yes, many boards allow additional modules or upgrades depending on your needs.
What warranty and after-sales support do you offer on your distribution boards?
We provide manufacturer warranty and responsive support to help with installation or product questions.
Do you offer any bundled packages with PME protection and distribution boards?
Yes, we can help you create bundles tailored for your project needs to simplify ordering and save costs.
What materials are your distribution boards made from, and how durable are they?
Our boards are made from high-quality, fire-retardant plastic or metal, built to withstand typical site conditions.
How much space do your distribution boards require for installation?
We provide detailed dimensions on each product page to help you plan space accurately.
Are your distribution boards designed with installers’ needs in mind for ease of wiring and maintenance?
Absolutely — easy access, clear labeling, and well-thought layouts are standard.

General Questions

How quickly can I get delivery for your PME protection and distribution board products?
We offer fast UK delivery, typically within 2-5 working days, with tracking for peace of mind.
Do you offer technical advice or installation guides for your products?
Yes, we provide clear installation instructions and technical support via phone or email.
Can I get bulk discounts if I order multiple PME protection devices or distribution boards?
Yes, we offer discounts on bulk orders—contact us for a personalised quote.
How do your products compare in price and quality to competitors like Volta EV or Electrical4Less?
Our products offer excellent quality at very competitive prices, backed by focused support for EV installers.
Are your products suitable for both new builds and retrofit EV charger installations?
Yes, they’re designed for flexible use in new installations and upgrades alike.